Frequently Asked Questions

Still not sure? Find answers here

What is efani?

Efani is the most secure Telecommunication Service that guarantees protection against any kind of SIM port-out hacks, encrypts your personal information & backs it with a $5M Insurance coverage

How’s the coverage?

We operate on America’s #1 5G Network that covers 99% of Americans. In addition, we also offer complimentary Wi-Fi calling so you can even make calls in spotty locations

How does the insurance work?

We’ll cover any Financial Loss Upto $5M if it’s caused by SIM Port Attack or leakage of your personal information from our side

Can I get a new number?

Absolutely, you can either secure your existing number or get a new number. We have a great collection of Vanity Numbers as well

What’s your refund policy?

We offer a 60 day money back refund guarantee. If in a rare event that you’re not satisfied, we’ll refund you 100% of your money

Do you have family plans?

We don’t offer family plans but if someone brings a family member, each person gets 1 month off.

For instance, if someone brings 4 family members, each of them will get 1 month off. Total 8 months off in this case. 4 for the primary & 1 month off for each.

Can I keep my current plan?

Unfortunately, the system doesn’t work this way & you’ll have to upgrade from your current unsecured plan