Here are answers to some of the most common questions that we get. If you don’t see the answer to your question on this page, please contact us or give us a call at 855-55-EFANI.
What is efani?
Efani is the most secure Telecommunication Service that guarantees protection against any kind of SIM port-out hacks, encrypts your personal information & backs it with a $5M Insurance coverage
How’s the coverage?
We operate on America’s #1 5G Network that covers 99% of Americans. In addition, we also offer complimentary Wi-Fi calling so you can even make calls in spotty locations
How does the insurance work?
We’ll cover any Financial Loss Upto $5M if it’s caused by SIM Port Attack or leakage of your personal information from our side
Can I get a new number?
Absolutely, you can either secure your existing number or get a new number. We have a great collection of Vanity Numbers as well
What’s your refund policy?
We offer a 60 day money back refund guarantee. If in a rare event that you’re not satisfied, we’ll refund you 100% of your money
Do you have family plans?
We don’t offer family plans but if someone brings a family member, each person gets 1 month off.
For instance, if someone brings 4 family members, each of them will get 1 month off. Total 8 months off in this case. 4 for the primary & 1 month off for each.
Can I keep my current plan?
Unfortunately, the system doesn’t work this way & you’ll have to upgrade from your current unsecured plan
Here are answers to some of the frequently asked questions about Efani Secure Mobile Service. If you don’t see the answer to your question on this page, please contact us or give us a call at 855-55-EFANI.
Efani is the most secure mobile service that guarantees protection against SIM swap attack and other mobile threats (such as SS7, eavesdropping, DDoS, location tracking) encrypts your personal information, & backs it with a $5M Insurance coverage.
We operate on America’s #1 5G Network that covers 99% of Americans. In addition, we also offer complimentary Wi-Fi calling so you can even make calls in spotty locations.
We’ll cover any Financial Loss Upto $5M if it’s caused by SIM swap Attack or leakage of your personal information from our side.
Absolutely, you can either secure your existing number or get a new number. We have a great collection of Vanity Numbers as well.
We offer a 61 day money back refund guarantee. If in a rare event that you’re not satisfied, we’ll refund you 100% of your money.
Yes, we offer family plans. Please contact us.
Unfortunately, the system doesn’t work this way & you’ll have to upgrade from your current unsecured plan to Efani's secure mobile plan.
Yes, we offer corporate plans. Please contact us.
Yes, you can leave your corporate or family plans and get reimbursement. You should be able to secure your number without disrupting their plans. Please get in touch if you’ve any questions.
No, we don't offer free trials. However, we offer 100% money-back guarantee for any reason in 61-days.
We offer Unlimited Data but it is not a replacement for home internet as your data will slow down after you've consumed 40 GB.
No, we don't. As cellphone upgrades are tricky to keep you locked into a contract and pay inflated prices over time. But we advise getting it outright. Having said that, if you still require an upgrade, we're pleased to do so. You can also read our guide to buy a secure mobile phone.
We use coverage from all the major telecom providers so you can pickup the carrier you want. You can stay with your current carrier or we can advise you based on your location.