Here are answers to some of the most common questions that we get. If you don’t see the answer to your question on this page, please contact us or give us a call at 855-55-EFANI.

General Questions

What is efani?

Efani is the most secure Telecommunication Service that guarantees protection against any kind of SIM port-out hacks, encrypts your personal information & backs it with a $5M Insurance coverage

How’s the coverage?

We operate on America’s #1 5G Network that covers 99% of Americans. In addition, we also offer complimentary Wi-Fi calling so you can even make calls in spotty locations

How does the insurance work?

We’ll cover any Financial Loss Upto $5M if it’s caused by SIM Port Attack or leakage of your personal information from our side

Can I get a new number?

Absolutely, you can either secure your existing number or get a new number. We have a great collection of Vanity Numbers as well

What’s your refund policy?

We offer a 60 day money back refund guarantee. If in a rare event that you’re not satisfied, we’ll refund you 100% of your money

Do you have family plans?

We don’t offer family plans but if someone brings a family member, each person gets 1 month off.

For instance, if someone brings 4 family members, each of them will get 1 month off. Total 8 months off in this case. 4 for the primary & 1 month off for each.

Can I keep my current plan?

Unfortunately, the system doesn’t work this way & you’ll have to upgrade from your current unsecured plan