Efani Secure Mobile FAQs

Here are answers to some of the frequently asked questions about Efani Secure Mobile Service. If you don’t see the answer to your question on this page, please contact us or give us a call at 855-55-EFANI.

What is Efani?

Efani is the most secure mobile service that guarantees protection against SIM swap attack and other mobile threats (such as SS7, eavesdropping, DDoS, location tracking) encrypts your personal information, & backs it with a $5M Insurance coverage.

How’s the Coverage Offered by Efani?

We operate on America’s #1 5G Network that covers 99% of Americans. In addition, we also offer complimentary Wi-Fi calling so you can even make calls in spotty locations.

What is The Efani's Insurance Policy?

We’ll cover any Financial Loss Upto $5M if it’s caused by SIM swap Attack or leakage of your personal information from our side.

Can I Get a New Number?

Absolutely, you can either secure your existing number or get a new number. We have a great collection of Vanity Numbers as well.

What’s Efani's Refund Policy?

We offer a 61 day money back refund guarantee. If in a rare event that you’re not satisfied, we’ll refund you 100% of your money.

Can I Keep My Current Mobile Plan?

Unfortunately, the system doesn’t work this way & you’ll have to upgrade from your current unsecured plan to Efani's secure mobile plan.

Does Efani Offer Corporate Plans?

Yes, we offer corporate plans. Please contact us.

Can I Leave Corporate or Family Plan?

Efani can port a number over from a company or family plan. To move from a corporate plan you will need authorization and porting information from the administrator of your company plan. To leave a family plan, you will need the account number and you can typically get a temporary transfer PIN using your phone, but we recommend you talk to the person who is the primary on the family account first. In both cases, the device must be unlocked so if the device is still under a financing plan then you will need to pay off the balance to unlock the phone.

Does Efani Offer Free Trials

No, we don't offer free trials. However, we offer 100% money-back guarantee for any reason in 60-days.

Will My Data Throttle with Efani Secure Mobile Plan?

We offer Unlimited Data but it is not a replacement for home internet as your data will slow down after you've consumed 40 GB.

Does Efani Provides Cellphones?

No, we don't. As cellphone upgrades are tricky to keep you locked into a contract and pay inflated prices over time. But we advise getting it outright. Having said that, if you still require an upgrade, we're pleased to do so. You can also read our guide to buy a secure mobile phone.

How is Efani Secure Mobile Coverage?

Efani is a provider of mobile service and you get your choice of two top US mobile networks (excluding T-Mobile).  The coverage and speed (LTE/5G) will be based on the networks coverage.

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